Progressive Car Insurance
The car insurance company Progressive has been a very good company. I personally have used their auto insurance to provide coverage over my fleet of trucks and insure all of my drivers with my business. They have very reasonable rates and very good customer service.
When I first signed up with Progressive I did so through a broker or middle-man company. This is because I have a range of other insurances for my business such as worker's compensation, general liability, and auto. It's just easier to use an agent for some things.
However one time I did have a small issue with my auto insurance, but it was not Progressive's fault. I had made some small changes as I frequently do (adding new people and dropping old employees from the coverage.) Well for whatever reason the change was not reflected when I checked up on it about one month after making the change.
I had requested the change through my agent or representative from the company that I buy all my insurance through (from an independent company). Well for whatever reason the change was not done. I ended up call Progressive directly to see what the change was not made. The told me that they never received the request.
I checked with the company who provides my insurance policies and they said they never received the request, but I know for a fact that this change was requested because I was actually in the office when my assistant made the first call. This kind of upset me, but everyone makes mistakes. I'll let this go once, but the better not mess up again.
Progressive took immediate action and made the change effective immediately. This was kind of scary because what would have happened if the new employee I added actually had an accident when I though he was covered? Well this taught me a very important lesson. Check and double check that a task has been done after you've requested it.
You have to put trust in people to get things done and it can be very hard to micro-manage every little task, but there are some things that are very important and worth checking. If you don't check yourself, make sure that you have someone that you trust to check and then double check. The small amount of time taken to assure than an important change has been made could save you thousands of dollars or even more.
Michael
http://www.ratecarinsurance.net
When I first signed up with Progressive I did so through a broker or middle-man company. This is because I have a range of other insurances for my business such as worker's compensation, general liability, and auto. It's just easier to use an agent for some things.
However one time I did have a small issue with my auto insurance, but it was not Progressive's fault. I had made some small changes as I frequently do (adding new people and dropping old employees from the coverage.) Well for whatever reason the change was not reflected when I checked up on it about one month after making the change.
I had requested the change through my agent or representative from the company that I buy all my insurance through (from an independent company). Well for whatever reason the change was not done. I ended up call Progressive directly to see what the change was not made. The told me that they never received the request.
I checked with the company who provides my insurance policies and they said they never received the request, but I know for a fact that this change was requested because I was actually in the office when my assistant made the first call. This kind of upset me, but everyone makes mistakes. I'll let this go once, but the better not mess up again.
Progressive took immediate action and made the change effective immediately. This was kind of scary because what would have happened if the new employee I added actually had an accident when I though he was covered? Well this taught me a very important lesson. Check and double check that a task has been done after you've requested it.
You have to put trust in people to get things done and it can be very hard to micro-manage every little task, but there are some things that are very important and worth checking. If you don't check yourself, make sure that you have someone that you trust to check and then double check. The small amount of time taken to assure than an important change has been made could save you thousands of dollars or even more.
Michael
http://www.ratecarinsurance.net
posted by Michael at
10:31 AM
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